All Retractable Screen products are warranted to the original purchaser for as long as they own the product, against defects in the materials and workmanship of the screen components. This warranty is expressly limited to the replacement or repair of components displaying defects. This warranty only applies to product that has been installed by a trained and certified installer. Labor charges may apply after one year from installation date.

This warranty applies under conditions of normal use, but does not apply to fabrics that have been damaged due to abuse or negligence.

NW Retractable Screens & Shades liability will not exceed the original purchase price of the product excluding freight, taxes, or any damages that may have occurred during un-certified installation and or removal of the product.